Support
and enablement services
Enable your organization to deepen your customer relationships by engaging them through a personal, proactive and captivating experiences across all channels. Empower your team with a unified experience management interface enabling them to build relationships effortlessly. Measure and forecast your markets needs and meet them on time.
Deeper insight into the client perspective
Every organization is conceived with the purpose of generating value and to improve quality of existence of every entity associated. This in turn has converted a sale of a product or a service as a beginning of an engagement rather than a conclusion. Every engagement is further driven by micro interactions between the people who are constantly pouring the magic into the detail. In order to fully utilize the opportunities presented by these interactions, VonExpy provides business solutions to simplify the below functions
Loyalty
Management
Brand
Management
Multi-Channel
Service Delivery
Self
Service
Sales
Support
Sales
Analytics
How can you increase quality of your service to your clients?
By deploying intelligent software business systems by VonExpy as a part of your service offering, you can reduce resource downtime, increase productivity and decrease operating costs with the help of the resulting features. Some of them are as follows:
Real time customer information
Enhanced visibility into past
customer experience
Access records to customer
interactions at your fingertips
Enable customers to help themselves
Respond quickly on every channel
Monitor and grow everyday